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Are you on COBRA and Impacted by COVID-19?

The IRS and Department of Labor have released important guidance related to COBRA beneficiaries and COVID-19.


+ COVID-19 COBRA Guidance for COBRA Continuants

+ White Paper COBRA Extensions for Participants

We’re in this together.

Flores is here to provide compassionate,
service-focused expertise to help employers navigate the COVID-19 crisis.


+ Learn More

Over-the-Counter (OTC) Medications and Menstrual Care Products Are Now Eligible!


OTC medication and menstrual care products are now reimbursable from certain tax-advantaged plans, including health care flexible spending accounts (HCFSAs)*, health reimbursement accounts (HRAs)* and health savings accounts (HSAs)!


+ View details

Don't know your
Participant ID?


Your Participant ID (PID) is a nine digit number assigned to you when your account was created. It can be found on any communication you receive from Flores.


+ Need Login Help?

Your balance is just a
text away when you

subscribe to
SMS updates!


Select "Text Alerts" from the Settings menu
or use the Flores Assistant to enroll!


+ View Details

From Wherever, Whenever with Flores Mobile


Access your balance, file a claim and more all from your phone or tablet with the Flores Mobile app.


+ View Details

Watch and Learn:

New Flores Videos


Learn about key features on your account in seconds with our new catalog of quick videos!


+ Watch Now

Calculate Your Savings with

Flores Savings Calculators


Wondering how much you save when you participate in a Flores reimbursement plan? Calculate your savings with our convenient calculator tools!


+ Calculate Now

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Forgot PID or Username?
Forgot password?
First Time User

EMPLOYER LOGIN

Login Help
Customer Service: 1-800-532-3327

SOC ecfc
Resource Library
We apologize for longer than usual response times to customer service requests as Flores has seen the effect of staffing shortages happening across our nation, as well as mailing delays from the USPS. Please be aware that our focus remains on ensuring the accuracy of information for customer service requests by phone and email as we work to improve our response time.

Your balance is just a text away when you

subscribe to SMS updates!


Select "Text Alerts" from the Settings menu or use the Flores Assistant to enroll!


View Details

Shop the largest selection of FSA-Eligible products.


Free shipping over $50

100% guaranteed FSA eligibility

Use your FSA card, skip the claims


Shop Now

Don't know your Participant ID?


Your Participant ID (PID) is a nine digit number assigned to you when your account was created. It can be found on any communication you receive from Flores.


Need Login Help?

From Wherever, Whenever with Flores Mobile


Access your balance, file a claim and more all from your phone or tablet with the Flores Mobile app.


View Details

Save Time with the

Flores Assistant!


Order additional debit cards, subscribe to text updates and setup direct deposit in one easy place with the Flores Assistant!


Log in to access the Flores Assistant.

Find answers in the Flores

Resource Library!


What expenses are eligible?

How can I file a claim?

How much should I elect?

Where can I use my debit card?


Explore Now